MyCFAVisit – Chick-fil-A Customer Experience Survey: Are you a fan of Chick-fil-A chicken sandwiches like me? Here is good news for you! The famous American fast-food chain gives all its customers a fantastic chance to win their delicious chicken sandwiches for absolutely free. Amazing right? If you are thinking, how?
Let me tell you; this article will help you to get a complete guide about the guest satisfaction survey.
Read the full article if you are interested to know the survey rules, requirements, rewards, and all other required details. So before we start, let’s have a look at their journey.
Chick-fil-A is an American fast-food chain based in College Park, Georgia, which specializes in chicken sandwiches. The restaurant chain now has more than 2,200 restaurants in the United States and Canada. You may have noticed they promote cow love in most of their billboards, advertisements, and restaurant logos if you have closely observed them.
They prefer using chicken more than cows, and most of their menu consists of chicken. The company now operates in three countries, the U.S., the U.K., and Canada. According to Nation’s Restaurant News, the company witnessed great success from 2012 to 2019.
The chain became the third-largest in the U.S. by sales, growing revenue by 16.7% in 2018 to reach nearly $10.5 billion.
The origin of the chain roots in Dwarf Grill, a restaurant opened by S. Truett Cathy, the former chairman, and CEO in 1946, was located in Hapeville, Georgia. Cathy.
After 15 years, in 1961 introduced the famous chicken sandwich and changed the name of the franchise to Chick-fil-A, Inc. Since that time, their signature dish has been the Chick-fil-A chicken sandwich. Their slogan was We “Didn’t Invent the Chicken, Just the Chicken Sandwich.
MyCFAVisit Survey Rewards
As we have already discussed that the survey is solely for customers aiming to improve their services. CFA, in return, offers some free stuff to each of the customers who complete the survey. CFA appreciates your contribution, and so they have arranged some rewards.
This way, they make sure that the customers don’t find the survey boring and actively participate in the survey. At the end of the survey, you can get a validation code.
This code you can redeem later to have –
- Special discounts on your next order
- Sweepstakes Points
- A free Chick-fil-A sandwich
- Win the sweepstakes
Chick-fil-A offers a wide range of foods to its customers on different occasions. Below is a list of the best foods available in Chick-fil-A:
- ❏ Sandwich Chick-Fil-A
- ❏ Barbecue with egg whites
- ❏ Chick-n-Strips
- ❏ Delicious Chicken Biscuit
- ❏ Spicy Chicken Sandwich
- ❏ Grilled Chicken Sandwich
- ❏ Cool Wraps
- ❏ Lemon Tea
- ❏ Iced Tea
- ❏ Chicken Nuggets
- ❏ Soda
- ❏ Desserts
- ❏ Nuggets
- ❏ Fried waffle
About MyCFAVisit Survey
Just like all other companies, CFA is also profoundly concerned about the customer experience and how they feel about their services. MyCFAVisit Survey is an organized platform where customers share their honest reviews about food quality, staff behavior, store ambiance, etc.
The elegant famous chicken menu restaurant has some critical objectives behind conducting the survey-
● The survey works as an effective platform through which the chain realizes which area needs more attention.
● An honest review of customers helps them to gather information about customer satisfaction, employee performance, and attitude.
● This way, a good company-customer relationship is maintained. Stay in touch with the customers expressed their concerns regarding customers’ feelings.
● The customer satisfaction survey helps in bringing some traffic to their website, which matters if you want to stay on the top.
Survey Rules and Eligibility Criteria
- Anyone who wants to participate in the survey must be an adult or at least 18 years old or above.
- The participant of the MyCFAVisit Survey must be a legal resident of the United States.
- Any employee of Chick-fil-A or their immediate relatives, management, sponsors, affiliates are not allowed to take the survey.
- As a basic requirement, you will need a recent valid purchase receipt from the Chick-fil-A store. The details printed on the receipt are required to complete the survey.
- To conduct the survey, you must have an electronic device (a computer, a smartphone, or a tablet) with a stable internet connection.
- The entrant must have basic English and Spanish knowledge as these two are the survey languages.
- You need to provide them a valid email I’d through which they will send you the required information. So having an email is a must.
- Lastly, you need to spend some valuable minutes taking the survey.
- Remember, the prize that you win is non-transferable.
The Chick-fil-A guest satisfaction survey is very simple, and it will take just a few minutes to complete. We will suggest checking your internet connection if it is strong enough, as any buffering may cause delay. Keep the receipt handy and start.
1. To begin with, first visit the official survey website of the restaurant, which is www.mycfavisit.com.
2. Once the survey page is opened, you need to select your language first. English is the default language, but you choose Spanish if you want. Now click on start
3. Now enter your visiting date, time, along with the restaurant number. Don’t worry; all the details will be mentioned on your receipt.
4. After filling in all the details, select the start button. Now you will be taken to their questionnaire session. Here you will find some questions which you need to answer correctly. Here is a list of the question types-
- Did you like the food from Chick-fil-A?
- Rate your satisfaction level, depending on your experience.
- Did you face any problems while getting your order?
- What is your opinion about their hygiene arrangements or the cleanliness of the store?
- Are you satisfied with the food pricing?
- How was the behavior of the staff working there?
- Would you like to revisit their store?
- Next, there will be a text box where you can share your honest opinion, or suggestion, or complaint (if any) in your own words.
5. Your answers must be genuine, as the company will take the required steps depending on your opinion.
6. Lastly, you need to provide your contact details such as your name, address, valid mail I’d, phone number, etc.
7. Once you have completed the survey successfully, you will receive a validation code, which you need to save immediately. This code you need to show to the Chick-fil-A store on your next visit for free treats.
You will get the coupon code through your email address within 24 hours after taking up the survey, and you can use it on your next visit to any of the CFA restaurants.
If you don’t want to follow the online survey method, or if you don’t have a purchase receipt, you can still participate in the survey. Just buy a postcard and write your contact information in detail, such as your full name, address, zip code, state, email address, phone, etc. This process is very simple and doesn’t require all other details. Now send it to the corresponding address:
P.O. Box 725489, Atlanta
Remember, all of their stores remain closed on Sundays. Chick-Fil-A restaurants are closed on Mother’s Day, Father’s Day, Thanksgiving, Christmas Day, and Easter Day. Sundays. You can find their stores open from Monday to Saturday (6 am to 10 pm).
Chick-fil-A Customer Support
The company is very careful about its products and services, especially customer satisfaction. You can also leave your comments by visiting www.mycfavisit.com and select “contact us” and “send comments.” Select the type of comment you are interested in providing and then fill in the essential details. Finally, submit your opinion by entering your city, state, and zip code.
Do you have any further inquiries regarding their services? If yes, you can contact them at the below-mentioned address-
- Chick-fil-A Telephone Number: 1-866-232-2040
- Chick-fil-A Mail Address: P.O. Box, 725489, Atlanta, GA 31139-9923
- Chick-fil-A Survey Website: www.mycfavisit.com
- Chick-fil-A Official Site: www.chickfila.com
Hope this article was helpful and informative enough to solve all the queries regarding the survey. You can follow them on Facebook, Twitter, Pinterest, Instagram, and other social media sites to stay updated with all their latest updates. By completing the survey, you contribute to making CFA better and getting some free stuff in return. Great deal, right?
CFA always strives to be the best in the food giant league. Just like all other good giants, KFC, McDonald’s, Subway, Taco Bell, and Pizza Hut, CFA also understands the need for customer satisfaction and experience surveys.
So, if you have enjoyed their foods, it is your responsibility to share your honest feedback. Without any further delay go to their website and take the survey. If you want to get information about more such surveys, follow our page. Till then, cheers!
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